Professional Profile

Talented Systems and Network Architect/Administrator with over 12 years of experience with hardware, software, networking, and Internet technologies. Self-directed contributor with a proven ability to solve business problems using technology. Technical strengths include architecting highly-available systems, performance tuning, host and network security, and web site architecture and operations.

Technical Skills & Experience Summary

· Operating Systems: Sun Solaris, Linux, HP-UX, Windows NT/XP/2003, Mac OS X

· Application Platforms: BEA Weblogic, Apache, IIS, iPlanet/SunOne, LAMP

· Server Infrastructure: Veritas products - Volume Manager, NetBackup, Cluster

· System Hardware: Sun Midrange Servers, x86, Apple Xserve/Xsan, SAN, disk arrays/RAID

· Email: Sendmail, MS Exchange 2003, Postfix, SpamAssassin/MailScanner, IMAP/POP3

· Languages: Perl, HTML, PHP, shell scripting (Bourne, C, and Korn shells)

· Networking Hardware: Cisco, f5 BigIP and Foundry ServerIron, Fortinet Fortigate

· Security: IDS, Snort, Several firewall products, Nmap, Nessus, Ethereal/Wireshark

· Databases: Oracle, Quest Shareplex (DB replication), MySQL, Microsoft SQL

Certifications

· Fortinet Certified Network Security Professional (FCNSP)

· Sun Certified System Administrator (Solaris 2.6, 8, 10)

· Microsoft Certified Systems Engineer (MCSE) (not current)

· Cisco Certified Network Associate (CCNA) (not current)

Professional History

DITECH.COM/GMAC MORTGAGE - Costa Mesa, CA Feb 2002 . present

Senior UNIX Systems Architect

Design, install, and maintain highly-available, well-performing, secure platforms to host 24x7 mission-critical applications. Interface with code vendors, business owners, and technical teams to plan and implement new applications using Sun hardware, BEA Weblogic Server, iPlanet/Apache web servers, and Foundry ServerIron load balancers. Gather and analyze system metrics using HP OpenView and implement changes as necessary to ensure optimal performance. Tune JVM/Weblogic parameters, UNIX kernel and web server configuration to ensure optimal performance at every application tier. Planned and implemented Veritas NetBackup solution for GMAC Dallas datacenter. Developed PHP/MySQL web-based application to track all datacenter hardware, document hardware setups, and automatically gather configuration information from all servers. Standardize server configurations and implement standard procedures to build new systems with Solaris 10 zones. Routinely scan network and systems to ensure compliance with GMAC information security policies as well as Sarbanes-Oxley compliance.

AMERICA ONLINE, INC. - Mountain View, CA Jul 1999 . Nov 2001

Senior Internet Systems Engineer

Added web operations expertise to development teams to develop and deploy web-based applications to AOL's 31 million users. Ensured maximum scalability, reliability, and security for applications in development. Implemented technologies such as load balancing, failover, caching, and application security into existing and new AOL products. Designed and built several test labs to localize quality assurance testing for software development groups. Built departmental intranet platforms and applications such as search engine and web-based file management systems.

Internet Operations Manager (at iamaze.com before AOL acquisition)

Designed, built, and maintained entire co-located web site for start-up company. Duties included co-location site selection, purchasing all hardware, budgeting for web operations, 24x7 availability of web site and applications, troubleshooting of Internet routing and connectivity issues, and hiring/managing additional web operations personnel. Technologies used in the site included Sun Enterprise servers, NT servers, Cisco hardware, Oracle 8i, Veritas Volume Manager, Legato Networker, Apache, and JRun. Maintained site uptime above 99.5% and managed the quickly-increasing traffic and load on various systems.

FRONTIER GLOBALCENTER - Sunnyvale, CA Apr 1998 . Jul 1999

Regional Manager, Professional Services

Managed the team of Technical Account Managers (TAMs) in the Northern California region. Standard managerial duties included hiring and terminating personnel and completing quarterly performance reviews for staff. Attended many pre-sales and post-sales customer meetings, helping to design site architectures, resolve technical issues, and set up customers with appropriate TAMs in the organization for ongoing support. Managed a team of ten TAMs, while helping with technical work on several web sites.

Senior Technical Account Manager

Deployed and maintained high-availability Internet systems and networks for high-profile customers co-located at GlobalCenter data centers. Provided consulting services to clients to plan, build, and maintain their large-scale web sites. Accounts included USA Today, Cox Interactive, SGI, Playboy, and Pacific Bell. Purchased, configured and maintained a variety of equipment including UNIX servers (many flavors), Windows NT/2000 servers, Cisco routers & switches, various firewall products, load-balancing products, CSU/DSUs and network-attached storage systems. Actively managed web site traffic for my clients and re-designed or added to network infrastructure to scale sites to increasing traffic. Participated in on-call duty as required to keep customer sites running smoothly.

SUN MICROSYSTEMS, INC. - San Mateo, CA Mar 1997 . Apr 1998

System/Network Administrator - Javasoft

Managed system and network infrastructure for software development teams at Javasoft. Designed and integrated a new Windows NT server infrastructure into existing UNIX environment. Maintained Solaris, NextStep, NT, and Macintosh servers and desktops, dial-in systems, network hardware, system backups, and all Internet/intranet-related servers. Wrote shell scripts to automate many routine system maintenance tasks. Managed the IT systems move from San Mateo to Cupertino, and relocated all systems with minimal downtime.

HUGHES COMMUNICATIONS - Long Beach, CA Nov 1994 . Mar 1997

Corporate Webmaster

Responsible for all Internet-related projects and systems for the corporation. Managed the design, content, and implementation of both the external world-wide-web site and the internal intranet systems. Worked extensively with Information Systems, Public Relations, and other departmental managers and directors to gather content and to design and maintain a consistent look & feel for the company's web-based systems. Integrated Sybase and Lotus Notes databases with intranet servers using CGI and Lotus Domino technologies. Managed server hardware and software including Netscape Enterprise web and proxy servers running on Solaris, Lotus Notes 4.x Domino, and Checkpoint Firewall-1. Designed and implemented Internet access, firewall and dial-in solutions for newly formed company (PanAmSat). Set up and taught company-wide training classes for Netscape browsers and other Internet-related technologies. Provided support for an environment of 400 end-users and several Sun Ultra servers.

Information Systems Coordinator

Coordinated all desktop computer acquisition and allocation company-wide. Analyzed business requirements, researched various technologies and determined desktop configurations for over 400 end-users. PC/Mac hardware and software troubleshooting, maintenance, user support and training. Implemented database-driven hardware allocation and inventory system.

Education

UNIVERSITY OF REDLANDS - Redlands, CA

B.S. Business Administration, Minor in Music